What are cookies?

Cookies are tiny files saved to your computer when you visit websites.
Not all websites use cookies but most do. If you decide you don’t want cookies, you’ll need to block them in your browser settings.

What are Cookies used for?

Cookies remember your preferences when you visit a website. They are used amongst over things for:

Remembering whats in your shopping basket
Logging in to any site
Remembering Language settings

What happens if I block cookies?

Blocking cookies will cause many features of websites not to work correctly, if you disable cookies won’t be able to:

Log into sites like Facebook or Youtube
Buy things from e-commerce stores  Amazon or Ebay
Use live chat in support sites

How can I disable or block cookies?

Below are instructions for the most popular browsers at the moment, If you are using a different web browser then you will need to consult the browsers developer for instructions.

ie8Microsoft Internet Explorer 6/7/8 (Window XP/Vista)

  1. Select Tools from the main task bar, then Internet Options.
  2. Click the Privacy tab.
  3. Choose the settings you want.
  4. Click OK.

ie9Microsoft Internet Explorer 8/9 (Window 7)

  1. Click on the Settings cog icon (top right).
  2. Click on Internet Options.
  3. Click on Privacy and choose your options.
  4. Click Apply and then OK.

chromeGoogle Chrome

  1. 1. Click the spanner icon and select Options from the list.
  2. Click the Show advanced settings link.
  3. Click Content settings in the Privacy section.
  4. Choose the settings you want.
  5. Click OK to close.


  1. Choose Safari from the main task bar, then Preferences.
  2. Click the Privacy panel.
  3. Choose the settings you want.
  4. Click X to close.


  1. Click tools from the main task bar, then options.
  2. Click the Privacy tab.
  3. Choose the settings you want.
  4. Click OK.

Mobile operating systems


  1. From the homescreen, choose Settings.
  2. Select Safari.
  3. Click Accept Cookies.
  4. Choose your preferred settings.


  1. Start the browser application.
  2. Click the Menu button.
  3. Select the More option, then Settings.
  4. Tick or clear Accept cookies.

Windows phoneWindows Phone 7

  1. From the homescreen, click on the right arrow.
  2. Scoll down to Setting.
  3. Swipe across and select Internet Explorer.
  4. Tick or clear Accept cookies.

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